150+ Virtual Assistance Services We Offer

Administrative Support

1. Managing your client’s calendar/schedule
2. Building or managing databases (of contacts, for example)
3. Booking appointments and calls
4. Making travel arrangements
5. Monitoring voicemail
6. File management (in Google Drive, Dropbox, etc.)
7. Data entry
8. Creating reports
9. Generating forms
10. Preparing slideshows
11. PDF conversions
12. PDF merging or splitting
13. Drafting letters, emails, internal communication, etc.
14. Preparing agendas
15. Sending cards/gifts (for holidays, thank you’s, milestone events, etc.)
16. Personal online shopping
17. Setting up spreadsheets
18. Drafting presentation slides

Customer Service

19. Processing orders and shipments
20. Processing refunds
21. Handling customer inquiries
22. Operating live chat
23. Following up on orders, inquiries, etc.
24. Chasing outstanding payments
25. Updating member records
26. Inviting/approving requests to join a membership community (e.g. Facebook)
27. Setting up/updating CRM tools (Customer Relationship Management)

Content Production

28. Sourcing photos
29. Editing photos
30. Creating graphics
31. Uploading posts
32. Formatting posts to be published
33. Scheduling posts for publication
34. Improving posts with social share options (such as Click-to-Tweet)
35. Adding internal links to posts
36. Adding affiliate links to posts
37. Proofreading posts
38. Editing posts
39. Coordinating with contributors and guest posters
40. Managing the editorial calendar
41. Generating topic ideas
42. Drafting content
43. Topic research
44. Compiling, formatting and uploading ebooks
45. Keyword (SEO) research

Social Media

46. Setting up new pages, accounts, groups, etc.
47. Promoting new posts across various social media channels
48. Promoting old posts via social media
49. Promoting posts of others via social media
50. Keeping the conversation going via social media (by creating polls, for example)
51. Sharing images/videos/articles
52. Replying to mentions/messages/comments on social media
53. Designing banners, headers and backgrounds
54. Growing social media followings
55. Creating giveaways and contests
56. Researching popular hashtags for your client’s niche
57. Creating and running ad campaigns (e.g. Facebook or Instagram ads)
58. Uploading presentations on Slideshare or Prezi
59. Setting up social scheduling tools (such as Buffer, Tailwind, Hootsuite or MeetEdgar)
60. Uploading content to social scheduling tools
61. Writing or updating online business profiles (e.g. LinkedIn)
62. Managing online communities (such as Facebook groups or other online forums)

Blog/Website Management

63. Moderating blog comments
64. Updating plugins
65. Repairing/updating broken links
66. Replying to comments
67. Making SEO improvements (headlines, page titles, content, images, etc.)
68. Setting up 301 redirects
69. Tracking 404 errors (via a plugin)
70. Reporting trends in blog activity, such as hot topics or comment activity
71. Removing unwanted pages and posts
72. Tracking website metrics (e.g. Google Analytics)

Email (Inbox) Management

73. Setting up Gmail or any other email client
74. Replying to common questions
75. Flagging important messages that need a reply
76. Following up on sent emails
77. Deleting spam
78. Unsubscribing from unwanted promotional lists
79. Tagging and archiving emails
80. Forwarding messages and inquiries to other team members
81. Using email plugins to optimize
82. Drafting responses

Finance

83. Creating invoice templates
84. Sending invoices
85. Processing payments
86. Managing affiliate payouts
87. Updating a profit and loss statement
88. Bookkeeping
89. Handling basic payroll duties

Email Marketing

90. Setting up autoresponders
91. Scheduling email campaigns
92. Designing email templates
93. Managing the newsletter
94. Email list segmentation
95. Scrubbing email lists
96. Product launch management
97. Track email campaigns (click throughs, conversions, unsubscribes)

Outreach

98. Leaving comments on other blogs
99. Contacting influencers and potential partners on behalf of your client
100. Participating in relevant groups or forums
101. Reaching out to advertisers for ads or sponsored posts
102. Finding guest post opportunities
103. Lead generation
104. Growing and managing affiliate programs
105. Setting up interviews
106. Distributing press releases
107. Booking speaking engagements

Online Marketing

108. Setting up webinars
109. Providing tech support during webinars
110. Setting up and updating sales funnels
111. Setting up/managing paid traffic ads
112. Creating newsletters and autoresponder sequences
113. Creating landing pages (e.g. Leadpages)
114. Creating sales pages
115. Creating and managing giveaways and promotions
116. Writing product descriptions (if your client is in the business of online retail)
117. Designing fliers and brochures
118. Managing product launches

Audio/Video Production

119. Writing scripts
120. Producing content (such as intro/outros, illustrations, etc.)
121. Editing content
122. Upload videos to hosting platforms (such as YouTube or Vimeo)
123. SEO optimization (YouTube, etc.)
124. Uploading audio to hosting platforms (such as iTunes)
125. Image editing (basic) for each audio or video piece
126. Inserting audio or video files on blog or website
127. Sharing audio or video files across platforms
128. Doing audio or video transcription
129. Coordinating interviews
130. Looking for sponsorship opportunities
131. Researching background on podcast guests

Website Maintenance

132. Making security updates
133. Managing backups
134. Setting up new sites
135. Adding new pages
136. Customizing themes
137. Installing and updating plugins
138. Setting up integrations (with social media, mailing lists, etc.)
139. Setting up and integrating a shop page and/or payment gateway
140. Creating a custom favicon
141. Making and installing a custom 404 page
142. Ensuring that website information stays up-to-date

Miscellaneous

143. Virtual event support
144. Setting up integrations
145. Creating landing pages, splash pages, opt-in forms, etc.
146. Keyword ranking reports
147. Analytics reporting
148. Graphic design
149. Infographic design
150. Setting up affiliate programs (using WordPress)
151. Monitoring online reviews
152. Monitoring industry news
153. Summarizing the latest research findings that pertain to the client’s ni